Safe Purchases

The purchasing standard at Artemisia.me is 100% safe and guaranteed.

RISK FREE PAYMENTS

Any type of payment at Artemisia.me is risk-free. You can choose to pay through PAYPAL, with a credit card (with no additional cost) or through bank transfer; your personal data will always travel on safe and encrypted servers.

For credit card payments we use a safe SSL (Secure Socket Layer) certified system: when the order is confirmed, the credit card data will be transferred to the credit card managing institution in order to be authorized and charged. All the data travels through a safe and encrypted SSL connection. This is a safe and risk free procedure that protects the customer from all possible abuses. Thanks to this system, Artemisia.me does not, in any possible way, visualize the credit card data of its customers.

PRODUCTS AT ARTEMISIA.ME ARE NEW AND ORIGINAL

All products sold at Artemisia.me are exclusively new and original.

 

Order status

Registered customers will be able to monitor the status of every order executed from their account.

Customers that have purchased an item as guests will be able to check the order status online filling in this research form.

ORDER MODIFICATION

We inform our customers that, once an order has been placed, it will not be possible to make further modifications. Orders placed separately will be separately shipped.

 

Payment methods

CREDIT CARD PAYEMENT

For credit card payments we use a safe SSL (Secure Socket Layer) certified system: when the order is confirmed, the credit card data will be transferred to the credit card managing institution in order to be authorized and charged. All the data travels through a safe and encrypted SSL connection. This is a safe and risk free procedure that protects the customer from all possible abuses. Thanks to this system, Artemisia.me does not, in any possible way, visualize the credit card data of its customers.

Artemisia.me reserves the right to ask customers for additional information or for document copies that demonstrate the ownership of the credit card used. In the case that the customer does not provide such information Artemisia reserves the right to refuse the purchasing order.

PAYPAL PAYMENT

We accept all the major credit cards and pre-paid cards registered on the PayPal circuit. Your financial data will never be shared with Artemisia.me, it will be directly managed by PayPal.

In case of order cancellation (by the customer or by Artemisia.me) the amount will be re- charged on your PayPal account.

Artemisia.me will not be responsible for delays or damage caused in the refunding process.

PAYMENT THROUGH ANTICIPATED BANK TRANSFER

The bank transfer must be registered at

ARTEMISIA DI ORLANDO SILVIA

VIA SANT’IGNAZIO, 34

36061 BASSANO DEL GRAPPA (VI)

IBAN: IT 77 F 03268 60160 052586095150

In the reason for payment please indicate the date and the order number that you will find in the order confirmation email.

Artemisia.me will ship the products only when the relative amount will be credited on the above mentioned bank account, therefore the shipment could be delayed of a few days because of the bank’s timing.

 

Shipping costs

SHIPMENT IN ITALY

Shipping in Italy is free. Shipments take place within 1 or 2 working days from the order processing with UPS courier.

If you choose to pay through bank transfer, your order will be prepared and shipped exclusively after your payment has been received.

Charges are standard independently form the volume of the order.

When the order has been shipped, you will receive a mail that will contain the number of your shipment and a link through which you will be able to monitor the status of your order. 

SHIPMENT IN OTHER COUNTRIES

At the moment it is possible to ship Artemisia’s products in Italy an in the following countries: Austria, Belgium, Bulgaria, Cyprus, Croatia, Chez Republic, Denmark, Estonia, Finland, France, Germany, Greece, Greenland, Hungary, Ireland, Latvia, Lithuania, Luxemburg, Malta, Holland, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, U.K., USA, Canada, Australia and New Zeland.

The cost for such european destinations through FedEx courier is of 7 Euro for each product. Delivery time varies between 3 and 5 working days, depending on the destination. The cost for shipping to USA and Canada is 15 Euro and the delivery time is about 10 working days, depending on the destination. The cost for shipping to Australia and New Zeland is 30 Euro and the delivery time is about 10 working days, depending on the destination.  

For shipments to other countries it is possible to request availability and information writing to info@artemisia.me.

 

Sale conditions

PRICES AND CURRENCIES

The published prices and the final bills are issued in Euro.

The sum that will be charged on your credit card or on your bank account may change since it is based on floating exchange rates and on bank charges. Artemisia.me invites its customers to contact their bank and ask for detailed information on exchange rates and bank charges relative to their transaction.

Orders are shipped by ARTEMISIA, from Monday to Friday, orders issued Friday night, Saturday or Sunday will be processed the following Monday.

AVAILABLE ARTICLES: IMMEDIATE SHIPPING

The orders of available articles are shipped within 24/48 hours. In all cases, artemisia.me reserves the right to postpone the shipment if the order cannot be shipped due to reasons of force majeure.

DELIVERY AUTHORIZATION

All customers that execute an order establish a commercial relationship with Artemisia.me and therefore accept the delivery of their package. If, for any reason, the customer refuses the delivery of the shipment or asks the sender for refunding, all shipping costs, charged to Artemisia.me, will be deduced for the refunding due to the customer.

DELIVERY OF THE ORDER

When the order is delivered, customers are encouraged to inspect carefully the package before signing the proof of delivery of the shipment. If, for any reason, the package seams to have signs of tampering, customers are encouraged to sign the delivery receipt with reserve or to refuse the delivery. In case the delivery has been accepted with a non authorized signature or if there is proof of tampering customers are encouraged to report immediately the fact to Artemisia.me at the address customer.care@artemisia.me. If for any reason the shipment can’t be delivered with success to the address given by the customer in the commercial contract, the package could be shipped back to he sender at his own expense. Artemisia.me will deduct these amounts from the eventual refund due to the customer.

ORDER FULFILLMENT

Once an order for the available items has been placed no modification can be made to such order. The orders placed separately will be separately shipped. Artemisia.me reserves the right to postpone the shipment due to reasons of force majeure. Please note that during promotions and sales there could be shipment delays. The right to refuse an order or/and service delivery is at Artemisia’s exclusive discretion in any moment.

Artemisia declines all responsibility if, because of the configuration or malfunctioning of the device used by a customer, colors of products visualized on the website present slight differences form the original, images at Artemisia.me are of property of Artemisia and any unauthorized use of such images without expressed written consent is forbidden, all transgressors will be prosecuted according to law.

ARTICLE AVAILABITY

The showcase on the web site reflects the actual availability of the product in color and dimension. Once the order request has been received, Artemisia’s order department reserves the right to reconfirm the availability of the purchased items, the effectiveness on the transaction through credit card and to verify the details of precedent transactions executed by the customer at Artemisia.me.

On the chance hat the articles may not be available, or if for any reason the order cannot be fulfilled as per customer request, Artemisia’s order department will promptly give communication to the customer.

LEGAL TERMS

This notice contains the legal terms and conditions that regulate the web site Artemisia.me. Accessing the site users commit to accept and respect of all conditions contained in this declaration. Artemisa.me reserves the right to ask users that do not accept and do not comply with such terms, to avoid the use of the web site Artemisia.me. The access to the site and relative services is destined exclusively to personal use. The visualization of the website Artemisia.me gives the customers information on the products together with the possibility of purchase of such products.

TRADEMARK AND COPYRIGHT

Artemisia of Orlando Silvia is the owner of the web site Artemisia.me and of its content. This includes documentation, images, fonts, design, music, software, codes and format scripts. The material contained in Artemisia.me is protected by copyright. The reproduction, modification, transmission, republishing and/or redistribution to third parties for commercial purposes are strictly prohibited, without written consent.

Artemisia of Orlando Silvia does not allow the use of the web site contents or of the brand for purposes different form the above mentioned.

CUSTOMER REQUIREMENTS

To execute orders Artemisia.me customers must:

  • Be at least 18 years old
  • Posses the necessary requirements to stipulate a legally binding contract.
  • Dispose of a valid email address
  • Have a valid credit car for the payment, a bank account or a PayPal account.

DISCLAIMER

Artemisia of Orlando Silvia publishes information on the web site in order to give a service to the users, but declines all responsibility regarding the possibility of any technical and/or typographical inaccuracies or mistake. Once brought into light, Artemisia of Silvia Orlando will immediately correct such inaccuracies. Artemisia of Silvia Orlando reserves the right, if necessary, to make changes and corrections to the site, without any prior notice. Artemisia of Silvia Orlando does not grant that information published on the web site is in conformity the law of the user’s competent jurisdiction. Artemisia.me is a web site protected by Internet international standards. If used correctly, users can be reassured of not encountering viruses. However, Artemisia of Silvia Orlando declines all responsibility for any problem, damage, virus or risks that the user may encounter during the inappropriate use of the website and declines responsibility deriving form any anomalies in the functioning of the website caused by the deactivation of ‘cookies’ on the user’s browser. Users must accept the terms and conditions of this legal notice, and must be sure to visit periodically these pages for updates, changes and corrections. Artemisia of Silvia Orlando reserves the right to modify, when necessary, the terms and conditions contained in this legal notice, without prior notification.

ITALIAN LAW

The website Artemisia.me in adhering to Italian law, affirms that:

‘Users that access the present web site declare to accept all matters relative to the use of the website Artemisia.me to be regulated by the current legislation of the Italian State. Artemisia of Orlando Silvia does not guarantee in any way that the content of the website is in compliance with the current norms of other countries. The access to the website Artemisia.me from places where the relative contents are considered illegal is expressly prohibited. Users that decide to access to the website form such countries are fully aware of the legal consequences and of the sanctions that they risk to encounter.

In case of controversy relative or deriving from the access and/or the use of the website from a business user the Court of Vicenza shall have exclusive jurisdiction over any disputes relating to the terms and conditions mentioned above.

The consumer user is guaranteed with the rights provided by the Legislative Decree 206 of year 2005 (‘Consumer Code’); in this case all controversies relative or deriving form the access and/or the use of the website by the user will be devolved to the Court of the Consumer as expected form the dispositions of the Consumer Code.